As organisations become increasingly data‑rich, many are also becoming insight‑poor, mistaking volume of information for genuine cultural assurance. Low accident rates, positive survey results and reassuring dashboards can all suggest that culture is “in a good place”. Yet these same indicators can mask deeper issues creating a false sense of confidence and, ultimately, increasing organisational risk. Drawing on decades of experience working with organisations, Chris Newson, Make UK’s EHS Director, will explore the critical difference between reported and actual safety, why traditional metrics often fail to reveal the truth, and how leadership behaviours, organisational pressures and unwritten norms shape what really happens on the shop floor. Chris will share insights from real-world organisations that have successfully “got under the bonnet” of their culture, leaving attendees with a clearer understanding of how to recognise cultural blind spots and what it takes to create deep‑rooted, sustainable change.