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Violence and aggression in the retail sector
The 2026 Retail Crime Survey, published by the trade association for UK retail businesses, the British Retail Consortium, is out at the end of January 2026, this session will go through the findings from one of the sector's most important annual study. Recent years have seen a rise in agression and violence towards staff in the retail sector. Will this year's numbers reveal a similar pattern or have preventative measures started to make an impact? You'll also hear a case study from one of those retail outlets that have been affected by violence and aggression including the impact on staff wellbeing and retention.
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